TipMap

Support

We're here to help with any questions about TipMap.

Getting Started

How do I get started?

When you first open TipMap, a short onboarding walks you through the app — logging a shift, viewing your earnings summary, and choosing your role. You can sign in with your email or Apple ID, or tap Try without signing up to start as a guest. Your data is preserved if you later create a full account.

What is my role for?

During onboarding you'll select your role (e.g. server, bartender, delivery). This helps TipMap personalize default settings like areas and shift types for your workplace.

How do I log a shift?

Tap the Log tab, fill in your clock-in and clock-out times, tips earned, area, and shift type, then tap Add Shift. TipMap calculates your total hourly rate and pay automatically.

Account

How do I switch from guest to a full account?

Tap Save Account in the guest banner at the top of Settings, or go to Settings → Account → Create Account. Your existing shift data will be preserved.

Can I sign in with Apple?

Yes. On the sign-in screen, tap Sign in with Apple to use your Apple ID. Your data is tied to that Apple ID across devices.

How do I delete my account?

Go to Settings → Account → Delete Account. This permanently removes your account and all associated data immediately and cannot be undone.

Workplaces

What are workplaces?

Workplaces let you track shifts separately for different jobs or locations. Each workplace has its own areas, shift types, pay rates, and overtime settings. Your active workplace is shown at the top of Settings.

How do I add or switch workplaces?

Go to Settings → Workplaces. Tap Add Workplace to create a new one, or tap Switch next to any existing workplace to make it active. Multiple workplaces is a TipMap PRO feature.

How do I rename a workplace?

Go to Settings → Workplaces, tap Rename next to the workplace, edit the name, and tap Save.

Notifications & Calendar

How do reminders work?

TipMap schedules local notifications based on how many days have passed since your last logged shift. You can set the reminder interval in Settings → Reminders. All reminders are processed on-device — no data is sent to a server.

How do calendar notifications work?

If you grant calendar access, TipMap scans for upcoming shifts and sends a local notification when a shift ends to prompt you to log your tips. This requires Settings → Calendar → Enable Calendar to be turned on. Calendar data is never sent to our servers.

I'm not receiving notifications

Check that TipMap has notification permission in your iPhone's Settings → TipMap → Notifications. Also make sure the reminders toggle is on in Settings → Reminders inside the app.

TipMap PRO

What is TipMap PRO?

TipMap PRO is an optional subscription that unlocks advanced features including:

• Best Shift Recommendation with detailed breakdowns
• Custom date range filters in Summary
• Multiple workplaces
• All-workplaces earnings totals
• CSV export of your shift history
• Calendar integration
• Custom areas and shift types
• Share shift as an image

PRO is available as a monthly subscription, annual subscription, or a one-time lifetime purchase.

How do I restore my PRO purchase?

Tap the PRO upgrade button anywhere in the app to open the paywall, then tap Restore Purchases at the bottom. Your subscription will be restored if it's active on the same Apple ID.

How do I cancel my subscription?

Open your iPhone's Settings → your name → Subscriptions, find TipMap PRO, and tap Cancel Subscription. You'll keep PRO access until the end of your current billing period.

Data & Export

How do I export my data?

Go to Settings → Export Shifts to download a CSV file of your full shift history. Export requires TipMap PRO.

My data isn't syncing

Make sure you're signed in with the same account on both devices. Check your internet connection and try closing and reopening the app. If the problem continues, contact us.